Freshservice

Freshservice Integrations

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Freshservice Triggers

New Ticket

Triggers when a new ticket is created in Freshservice.

Scheduled

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New Requester

Triggers when a new requester (user) is created in Freshservice.

Scheduled

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Updated Ticket

Triggers when an existing ticket is updated in Freshservice.

Scheduled

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Updated Requester

Triggers when an existing requester is updated in Freshservice.

Scheduled

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Freshservice Actions

Create Ticket

Creates a new ticket in Freshservice.

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Create Requester

Creates a new requester (end user) in Freshservice.

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Custom API Call

Make a custom API call to a specific endpoint

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Add Note to Ticket

Adds a private or public note to an existing ticket.

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Request Ticket Approval

Requests approval for a ticket from a specified agent.

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