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Triggers when a new ticket is created in a view

Fires when an existing ticket is updated. Requires a Zendesk Trigger with Notify active webhook.

Fires when a new organization record is created. Uses Zendesk event webhook (no Trigger needed).

Fires when a ticket is suspended. Requires a Zendesk Trigger with Notify active webhook. Suspended tickets auto-delete after 14 days.

Fires when a new ticket is created (optionally filtered by organization). Requires a Zendesk Trigger with Notify active webhook.

Fires when a ticket update includes the specified tag. Requires a Zendesk Trigger with Notify active webhook.

Fires when a new user is created. Uses Zendesk event webhook (no Trigger needed).

Fires when the specified ticket updates. Requires a Zendesk Trigger with Notify active webhook.

Create a new ticket in Zendesk.

Apply one or more tags to a ticket.

Create a new organization record.

Add a new user to the Zendesk instance.

Search organizations by name, domain, external ID, or other criteria.

Search users by email, name, role, or other criteria.

Make a custom API call to a specific endpoint

Modify ticket fields or status via API call.

Append a public/private comment to a ticket.

Update existing organization fields.

Remove a user and associated records from the account.

Search tickets by ID, field, or content.

Update existing user fields.